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Support  /  Norton Firewall Software Products

Some people may experience problems when trying to purchase from this website if they have Norton Personal Firewall or Norton Internet Security installed on their computer. Actinic Software are aware of this problem, and have issued the following solution:-

To configure Norton Personal Firewall to work with Actinic Ecommerce, proceed as follows:

  • Open Norton Firewall, select 'Privacy Control' and click on the button 'Custom Level'.
  • Remove the tick from the 'Enable Browser Privacy' check box and 'OK' the screen.
  • Close the program.

If you do not wish to change your Norton settings, but still wish to place an order, please contact us and we will telephone you at your convenience to process your order. Thank you.

If Norton Personal Firewall is not configured in this way, a problem can occur such that when the add to cart button is pressed, the images are missing and pressing 'Checkout Now' produces a 'General Script Error' Error: Error deleting /acatalog/xxxZxxxZxxxZxxxAxxx...cart (no such file or directory).

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